Travel Apps | Coolstory

🧳

High-abandonment

87% of users who start a booking never complete it. The drop-off window opens right at install.

🔍

Feature-blind

Price alerts, flexible date search, and loyalty rewards sit unused. Most users never find them.

✈️

Loyalty-leaking

Most loyalty members don't know how to earn or redeem points. They churn before they ever cash in.

📱

Mobile-first

40% of travel bookings start on mobile. Native experience expectations are higher than ever.

+40%

First booking rate

Visual walkthroughs remove friction in the booking funnel. Users who see a story complete their first booking.

2×

Loyalty enrollment

Stories that explain rewards mechanics drive twice as many users to activate their loyalty account.

+33%

Price alert adoption

A 30-second story showing users how to set a price alert keeps them coming back between trips.

3×

Feature adoption

Surface advanced search tools and deal finders at the right moment, not buried in settings.

flight_takeoff

First booking

Walk users through their first booking with a visual story. One clear step at a time turns browsers into bookers.

trending_up +40% first booking completion

sell

Deal discovery

Surface price alerts and loyalty deals at the right moment. Keep users engaged between trips.

trending_up +33% price alert adoption

loyalty

Loyalty activation

Show users how to earn and redeem points with a short story. Turn passive members into active bookers.

trending_up 2× loyalty program enrollment

🧭

Product

Own the booking funnel and first-booking UX without waiting on an engineering sprint.

📈

Growth

Move the activation metric from install to first booking. That is where retention starts.

🏆

Loyalty

Drive points enrollment and redemption with segmented story campaigns for each member tier.

💰

Revenue

Promote seat upgrades, travel insurance, and ancillary offers natively inside the booking flow.

You get this…

Instagram-like stories within your web or mobile app

Coolstory widget showing story circles with avatars: Latest news, Highlights, Q&A, Upcoming, Backstage

…with this

A few lines of code

<div id="coolstory-container"></div>
<script
    type="module"
    src="https://app.coolstory.me/widget/widget.js"
></script>

Story management

Manage every aspect of your stories in one place, from creation to publishing.

Scheduling

Schedule stories to go live at specific times and set expiration dates for temporary promotions or announcements.

Analytics

Track story views, completion rates, and click-throughs with real-time metrics.

Segmentation

Segment users based on behavior, demographics, or app activity to deliver tailored stories to the right audiences.

Interactions

Add buttons, polls, CTAs, and swipe-ups directly in stories to drive user actions.

AI generation

Use one of our integrations to generate stories from text and speed-up production further.

Multi-format

Seamlessly incorporate images, short videos, and GIFs into stories to diversify content.

Cross-platform

Deploy stories that look and feel consistent on iOS, Android, and web platforms.

desktop_windows

Web

A simple and lightweight JS library built for maximum compatibility.

science

React Native

A robust SDK for cross-platform apps built with React Native

Trial

check 100 views
check 1 story
check 1 widget
check Limited support

Starter

check 100,000 views per month
check Unlimited stories
check 1 widget
check Email support

Pro

check 500,000 views per month
check Unlimited stories
check Unlimited widgets
check Customizable tooltips
check 24/7 Priority support
check Segmentation

Enterprise

check Everything in Pro
check Custom interactions
check Rate limiting
check Data residency options
check Bulk data import/export

How Readdle improved their activation by 70% with stories

Why use stories in a travel app? add

Push notifications, emails, and tooltips are easy to ignore. Stories give you a visual, native format to guide users through their first booking, surface deals at the right moment, and educate them on loyalty features — without cluttering the app or relying on channels your users have already tuned out.

How do stories help reduce booking abandonment? add

Most booking abandonment happens because users get lost in the search flow, don't trust the process, or can't figure out how to apply a promo code or loyalty points. A well-timed story right after signup walks users through their first booking step by step. Most customers see measurable improvement in first-booking rate within the first 30 days.

Can I use stories to promote loyalty programs? add

Yes. Many customers use segmented stories to explain how to earn points to new members, celebrate a user's first points redemption, and promote tier upgrades to users approaching a threshold. You target by loyalty status and behavior, not by channel.

Do I need developers involved every time I publish a story? add

Developers are only needed once for the initial SDK integration. After that, your product, growth, or loyalty team can create, schedule, and publish stories from the Coolstory dashboard with no code required.

Will this work on both iOS and Android? add

Yes. Coolstory has native SDKs for iOS, Android, React Native, and Web. Stories render consistently across all platforms with the same interaction model.

Can I show different stories to different types of travelers? add

Yes. Coolstory's segmentation lets you target by user attributes and behavior. New users see a first-booking walkthrough. Loyalty members see a points redemption guide. Lapsed users see a re-engagement story with a deal. Each segment sees what is relevant to them.

How do I measure whether stories are improving my booking conversion? add

Coolstory gives you view counts, completion rates, and click-throughs for each story. Pair that with your own funnel data to compare first-booking rates for users who saw a story versus those who did not. The signal is usually clear within the first 30 days.

What content format works best for travel stories? add

Short screen recordings of the booking flow, destination highlight clips, and voiceover walkthroughs of loyalty features all perform well. You do not need a full video production setup. Coolstory also has AI tools that can turn a written guide into a short video if you want to move fast.

Drive more first bookings with stories

Modern travel onboarding is…

… and we can help with that