User Onboarding | Coolstory

⏱️

Fast

Users want to understand your product immediately — not after 10 steps and a PDF guide

👀

Visual

People learn by watching, not reading — video walkthroughs beat tooltip walls every time

🎯

Focused

Good onboarding highlights what matters most — not everything at once

🔄

Continuous

Support doesn't end at signup. Keep guiding users as they explore more

40%

Faster setup

Quick, visual guides help users reach first value without friction or setup fatigue

Activation boost

Focused onboarding ensures users don't miss the most important parts of your product

20%

Higher engagement

Video onboarding keeps users watching, clicking, and interacting more

25%

Better adoption

Ongoing onboarding nudges users forward as they explore deeper product layers

☁️

SaaS Platforms

Guide new users through your core flows with onboarding that adapts to complexity

📲

Mobile Apps

Help users get started instantly, without relying on app store tooltips

🏬

Marketplaces

Make both sides of your platform successful from day one — buyers, sellers, partners

💼

Enterprise Products

Support multi-role onboarding across complex systems and integrations

🏢

Internal Tools

Accelerate employee ramp-up time and reduce the need for training sessions

📚

EdTech Platforms

Guide learners through first steps with clear, distraction-free onboarding

💳

Fintech Products

Simplify complex flows like setup and verification with visual guidance

❤️

Healthcare Apps

Make sensitive workflows simple, clear, and easy to follow from the start

You get this…

Instagram-like stories within your web or mobile app

…with this

A few lines of code

<div id="coolstory-container"></div>
<script
    type="module"
    src="https://app.coolstory.me/widget/widget.js"
></script>

Story management

Manage every aspect of your stories in one place, from creation to publishing.

Scheduling

Schedule stories to go live at specific times and set expiration dates for temporary promotions or announcements.

Analytics

Track story views, completion rates, and click-throughs with real-time metrics.

Segmentation

Segment users based on behavior, demographics, or app activity to deliver tailored stories to the right audiences.

Interactions

Add buttons, polls, CTAs, and swipe-ups directly in stories to drive user actions.

AI generation

Use one of our integrations to generate stories from text and speed-up production further.

Multi-format

Seamlessly incorporate images, short videos, and GIFs into stories to diversify content.

Cross-platform

Deploy stories that look and feel consistent on iOS, Android, and web platforms.

desktop_windows

Web

A simple and lightweight JS library built for maximum compatibility.

science

React Native

A robust SDK for cross-platform apps built with React Native

Trial

check 100 views
check 1 story
check 1 widget
check Limited support

Starter

check 100,000 views per month
check Unlimited stories
check 1 widget
check Email support

Pro

check 500,000 views per month
check Unlimited stories
check Unlimited widgets
check Customizable tooltips
check 24/7 Priority support
check Segmentation

Enterprise

check Everything in Pro
check Custom interactions
check Rate limiting
check Data residency options
check Bulk data import/export

Isn't video overkill for onboarding? add

Not when it's short and focused. You're not making a training course — you're showing users what matters, quickly and clearly. One 20-second video can do what 5 tooltips can't.

We already have tooltips — isn't that enough? add

Tooltips show users where to click. Video shows them why it matters. Most users don't learn by hovering — they learn by seeing things in action.

Will this slow down the experience? add

Not at all. It's designed to speed things up — show users what they need to know in seconds, not paragraphs.

Why not just link to docs or help center articles? add

Because users don't read them. If something isn't right in front of them, it's ignored. Video onboarding meets users where they are — in the product, in the moment.

How customizable is the experience? add

Fully. You can control the video order, appearance, branding, and which user segments see what — so onboarding fits your product, not the other way around.

Can I combine this with existing onboarding flows? add

Yes. You can use video alongside checklists, modals, or product tours — or replace them entirely for a cleaner experience.

Does it work in different languages? add

Yep. You can upload localized content or create language-specific flows for international users, ecommerce platforms, and any digital product that evolves regularly and needs a better way to keep users informed.

Can videos trigger based on user actions? add

They can. You can trigger videos contextually — on first login, after a key event, or when a user reaches a specific milestone.

Turn signups into
successful users

Modern onboarding is…

… and we can help with that

Show, don't tell

Highlight key actions

Build early trust

Who's it for